Effective Date: June 2025

Welcome to Teamon Malaysia. By accessing or using our website and purchasing our products, you agree to be bound by these Terms and Conditions. Please read them carefully before proceeding. If you do not agree to these terms, please do not use our website.

These Terms and Conditions govern your use of the Teamon Malaysia website and all transactions made through it. Teamon Malaysia reserves the right to update or modify these terms at any time without prior notice. Continued use of the website after any changes constitutes your acceptance of the revised terms.

By using this website, you confirm that:

• You are at least 18 years of age, or are accessing the site under the supervision of a parent or legal guardian.
• You are legally capable of entering into a binding contract.
• You are not prohibited from purchasing our products under any applicable law.

All products listed on our website are subject to availability. We reserve the right to limit quantities, discontinue products, or modify pricing at any time.

• All prices are displayed in Malaysian Ringgit (MYR) and are inclusive of applicable taxes unless stated otherwise.
• Product images are for illustration purposes only. Actual product appearance may vary slightly.
• We make every effort to display accurate product descriptions and ingredient lists. However, we do not warrant that all information is error-free.

When you place an order on our website:

• You are making an offer to purchase the selected products at the stated price.
• We reserve the right to accept or decline any order at our discretion.
• An order confirmation email will be sent upon successful placement of your order.
• Payment must be made in full at the time of purchase. We accept payment methods as listed on our checkout page.
• Teamon Malaysia shall not be held liable for any payment processing errors caused by third-party payment gateways.

We aim to process and ship orders within the stated timeframe displayed on our website.

• Delivery timelines are estimates and may vary due to courier delays, public holidays, or unforeseen circumstances.
• Teamon Malaysia is not responsible for delays caused by courier services once the parcel has been handed over.
• Risk of loss or damage to products passes to you upon delivery.
• We currently ship within Malaysia only, unless otherwise stated.

All refund and return requests are subject to our Refund & Return Policy, which is incorporated into these Terms and Conditions by reference. Please review our policy at [Insert Refund Policy URL] before making a purchase.

By using our website, you agree not to:

• Use the site for any unlawful or fraudulent purpose.
• Attempt to gain unauthorised access to any part of the website or its related systems.
• Reproduce, duplicate, copy, or resell any part of the website without our express written permission.
• Submit false or misleading information during checkout or account registration.
• Engage in any conduct that may damage, disrupt, or negatively affect the website or its users.

All content on this website — including but not limited to logos, product images, text, graphics, and branding — is the intellectual property of Teamon Malaysia and is protected under applicable Malaysian and international intellectual property laws. Unauthorised use, reproduction, or distribution of any content is strictly prohibited.

Teamon Malaysia's skincare products are formulated for general use. However:

• Results may vary from person to person depending on skin type, condition, and usage.
• We recommend performing a patch test before full application.
• If irritation, redness, or adverse reactions occur, discontinue use immediately and consult a dermatologist.
• Our products are not intended to diagnose, treat, cure, or prevent any skin condition or medical disease.

To the fullest extent permitted by law, Teamon Malaysia shall not be liable for:

• Any indirect, incidental, or consequential loss or damage arising from your use of our products or website.
• Any allergic reactions or adverse effects resulting from failure to read product ingredients or conduct a patch test.
• Loss of data, revenue, or business opportunity resulting from website downtime or technical errors.

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). By using our website, you consent to the data practices described in our Privacy Policy.

These Terms and Conditions shall be governed by and construed in accordance with the laws of Malaysia. Any dispute arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.

For any questions regarding these Terms and Conditions, please contact us:

rand: Teamon Malaysia

Website: www.teamon.com.my

Operating Hours: Monday – Friday, 8:00 AM – 4:00 PM (MYT)

Teamon Malaysia reserves the right to amend these Terms and Conditions at any time. The latest version will always be available on our official website.